Privacy Policy
Last updated: May 22, 2026
1. What we collect
We collect information you give us directly (name, email, organization, listing details, payment info) and information we generate as you use Subler (bookings, messages, log and device data).
2. How we use it
We use your information to operate the Service: authenticate you, process bookings and payments, send transactional emails, prevent fraud and abuse, and improve the product.
3. Sharing
We share information only when needed to operate Subler:
- With the counterparty to a booking (e.g. a renter sees the facility owner's listing and contact info, and vice versa).
- With service providers (payment processors, email delivery, hosting, analytics) under contracts that restrict their use of the data.
- When required by law, or to protect the rights, property, or safety of Subler, our users, or the public.
4. Cookies and similar technologies
We use cookies and local storage to keep you signed in, remember preferences, and measure how the product is used. You can clear them from your browser at any time.
5. Data retention
We keep account and booking records for as long as your account is active and for a reasonable period afterward to satisfy tax, audit, and dispute-resolution obligations.
6. Security
Data in transit is encrypted via TLS. Payment data is handled by PCI-compliant processors and never stored on our servers in raw form. No system is perfectly secure, but we work to keep yours safe.
7. Your choices
You can review and update most account information from your settings. To request export or deletion of your data, email us at the address below.
8. Children
Subler is not directed to children under 13. We do not knowingly collect personal information from them. If you believe we have, contact us and we'll delete it.
9. Changes
We'll post material changes to this policy in the product or by email. The “Last updated” date above reflects the most recent revision.
10. Contact
Privacy questions? Email privacy@getsubler.com.